Seller Dashboard
- Role
- Lead Product Designer2023-2025
- Scope
- Product SetupAI-Assisted ListingSmart Bundling
- Industry
- Live Commerce
- Team
- Product ManagersEngineeringSellers

/01. Overview
Less repeated work. More control over what ships.
Seller Dashboard is Ezze’s web workspace for sellers to prepare products and fulfill orders. As the business expanded from Live Sales to Marketplace, sellers needed to manage both channels without repeating setup or losing control of individual items and parcels.
In 2023, listing was manual and orders shipped separately. Marketplace, on-demand AI, and automatic order grouping followed in 2024. The 2025 redesign addressed what those additions exposed: long forms, repeated inputs, and bundles that did not always fit one package.
I led workflow and interaction design across the three releases. Interviews and feedback meetings with three experienced sellers highlighted repeated listing and shipping work. I combined that input with workflow reviews and feedback from live use to decide what to automate and what sellers needed to control.
/02. Simplifying Product Setup
One product. Shared inventory. Channel-specific prices.
Reviewing the 2023 and 2024 forms showed that AI assistance addressed writing effort while the editing surface remained long. I separated shared product information from channel decisions: photos, details, variants, and stock stay together, with channel settings and shipping alongside them.
Live Sales reserves inventory for Buy It Now or Auction; Marketplace uses the remainder. Sellers can price only the variants they want in each channel. Unpriced variants stay out of that channel, without removing them from the product.
I accepted an extra opening step for pricing dialogs because channel configuration did not need to dominate every product edit. Sellers can prepare the product first, then choose variants and prices for each channel.
/03. AI-Assisted Listing
A photo starts the draft. Sellers make it accurate.
In 2024, sellers requested AI for each listing. Photos were already required and supplied the draft’s input. In 2025, I connected generation to photo upload, removing the repeated request without adding another preparation task.
Vintage sellers still needed to verify item-specific details. I kept the generated draft editable, with the review prompt beside the photo and seller review before creation. Recently used categories handle recurring selections separately, keeping AI assistance focused on the individual item.

/04. Seller-Controlled Bundling
Find matching orders. Let sellers choose the parcel.
After automatic grouping launched in 2024, feedback from live use showed that same-buyer orders could need separate packages, especially for bulky items such as sneakers. A buyer match established relevance, but not package fit. I proposed keeping automated discovery and adding seller confirmation.
In 2025, selecting a confirmed order surfaces other eligible orders for the same customer and address. Sellers choose which to include. This adds a confirmation step, but lets the person handling the items decide what belongs in each parcel.
Keep label creation in the same workflow
I kept package details, shipping options, and purchase review in one stepped dialog, with selected orders and costs fixed in the summary. Trading-card sellers also needed individual purchases to remain clear within a group. Orders therefore keep their own records while sharing shipment tracking after purchase.
/05. Outcomes & Reflection
Faster listing. Fewer fulfillment errors.
Launched in early 2025, the redesigned workflow grew to support 3,000+ registered sellers, increased adoption across Live Sales and Marketplace, and expanded daily active listings. AI-assisted drafts and remembered choices made product listing 3× faster. Seller-confirmed bundling and independent order management reduced fulfillment errors and related seller support complaints by 40%.
My central lesson was to define where automation should stop. Drafting and order discovery removed repeated work; editable details and bundle confirmation preserved seller judgment. Speed came from preparing the next decision, while keeping sellers in control of the result.







